Product Information

Desktop Digital
Recall every conversation using the power of your PC >
Xtension Recorder simply connects in line with digital PBX telephones and plugs into theUSB connector on any PC. Using Comvurgent’s‘True Digital’ technology, Xtension Recorderstores conversations in the same high quality format as your digital telephone ensuring excellent sound quality.
Desktop Digital key features include:
· No sound card required
· No handset cord connection
· No complex sound card adjustments
· Caller ID and digits dialed
· ‘True Digital’ recording
· Simple: Digital: Connectivity!
· Complete with XtR Desktop Software
· Supervisor Management packages available.
Because talk isn’t cheap…
There are many valuable reasons why companies record
telephone conversations:
· Customer service quality monitoring - recording calls
ensures best practice
· Transaction recording - record critical information to ensure
accuracy of transactions
· Compliance monitoring - ensure industry regulations
are met
· Security alerts - record bomb/violence threats and
verbal abuse.
Flexible set-up for multiple applications
Set-up options include:
· Record all calls or manually select which to record
· Use compression to save disc space
· Save calls locally or on a network server for centralized
monitoring and playback.
Almost every company has a call record
application that can deliver substantial
business benefits. What’s yours?
compatibility:
· Toshiba DK/CTX/CiX
· Telrad
· Tadiran
· Avaya Definity/Magix/IP Office
· Nortel Norstar, Meridian and BCM
· Siemens Hicom/Hipath
· Samsung DCS/iDCS/OfficeServ
· LG/Goldstar/Vodavi
· Panasonic KXTD/KXTDA/DBS HD
& 576/ICX
· NEC NEAX/Elite/Aspire/IPK
Inter-tel Axxess & Eclipse
· Alcatel.